Vet's no.1 answers

  • I see on your packs that you offer a 100% Money Back Guarantee, how does it work?
  • We are so sure that you and your pets will love Hill’s products that we offer a full money-back guarantee...

  • Is it fine to feed milk to my cat?
  • A cute cat quietly lapping at a saucer of milk...

  • How do you house-train a new pet?
  • We have all the information you need for your kitten and puppy on the site...

  • My cat is on Feline r/d to try to get her weight down is there any special treats that I can give her that won't affect her weight loss too much?
  • It’s understandable that you want to treat your cat, and there are many ways you can do so without giving food...

  • I forgot to ask my vet how long it will take to see an improvement in my cat once I start to feed it Feline j/d™?
  • A large majority of cats show signs of improvement in as little as 28 days...

  • How much should I feed my pet?
  • Just as eating amounts vary from person to person, eating amounts vary from pet to pet...

  • How often should I worm my cat?
  • Ideally you should be worming your animals every 3 months...

  • Is Feline j/d™ available in cans as well as dry food? I think my cat is missing her wet food...
  • Feline j/d™ is available in 2kg bags of dry food and 156g cans as well so your cat can enjoy whatever form she prefers...

  • Is it okay to feed my pet table scraps or "people" food?
  • We agree with veterinarians who strongly believe that feeding pets table scraps or "people" food can lead to excesses or deficiencies of nutrients in your pet's diet which over time may result in health problems...

  • Is it possible to feed Prescription Diet i/d dry and canned at the same time?
  • Yes it is possible to feed j/d dry and canned at the same time...

  • Why does my cat bring up hairballs and is there anything I can do to stop them occurring?
  • Hairballs are a common problem and most cats will produce them...

  • My Cat has got really bad breath what can I give her to try and fix it?
  • Bad breath is usually a sign that there is something wrong with your cat’s teeth...

  • My cat has put on weight - what can I do?
  • If you think your cat has put on weight then you should take her to the vet to have a weight check up...

  • My cat will only eat dried food, is this ok?
  • This is absolutely fine you just need to make sure that there is plenty of fresh water available at all times and you feed her a complete food as this will give her all the nutrients she needs...

  • My friend told me that her cat was on Prescription Diet but I could not find that at my pet store. Where can I buy it?
  • Hill’s Prescription Diet products are only sold at the vets as they are a specific range of foods that your vet would recommend if your pet had a specific medical issue such as diabetes or was overweight...

  • My vet told me that my cat was overweight and has put her on a reduced calorie diet. How can I get her to do some exercise because the vet said exercise will help?
  • There are numerous options how to get your cat moving...

  • Should pregnant women avoid cats due to possible disease infection (toxoplasmosis)?
  • Expectant mothers can interact with cats; it's the litter box that's a no-no...

  • What is the difference between Prescription Diet™ and Science Plan™ brand pet foods?
  • Hill’s Prescription Diet™ pet foods are formulated to help manage pets that are affected by specific medical conditions...

  • How should Hill's products be stored, especially as it is getting warmer?
  • Store food in a cool, dry area...